PRIVACY POLICY

Welcome to creotalk.com (hereinafter referred to as “we”, “us” or “the Site”). We take your privacy very seriously and are committed to protecting the personal information you provide when you visit and use the Site.

1. Information We Collect
   We may collect the following types of personal information:
   Identity information: name, email, phone number, mailing address;
   Payment information: payment card number, billing address (only used to complete transactions);
   Account information: registered username, password;
   Device information: IP address, browser type, device identifier;
   Behavioral data: browsing history, purchase history, click behavior;
   Location information: your approximate geographic location is collected only with your consent.
2. How We Use Your Information
   We use the information we collect for the following purposes:
   Processing orders and payments;
   Providing customer support and order notifications;
   Improving site content and user experience;
   Personalized marketing and product recommendations (only with your consent);
   Complying with legal obligations or law enforcement requests.
3. Information Sharing and Disclosure
   We do not sell your personal information. We only share information with third parties in the following circumstances:
   With service providers (such as payment gateways, logistics companies, email delivery services, etc.);
   In compliance with laws, regulations or government agency requirements;
   In the event of a company merger, acquisition or asset transfer (we will notify you of any changes);
   Other circumstances with your explicit authorization.
4. Cookies and Tracking Technologies
   We use cookies and similar technologies to:
   Remember your preferences;
   Analyze website traffic;
   Support advertising;
   Provide security.
   You can turn off cookies through your browser settings, but some functions may be limited as a result.
5. Children’s Privacy
   This website is not intended for children under the age of 13 and does not intentionally collect their personal information. If you find that we have mistakenly collected information from a child, please contact us immediately to delete the relevant data.
6. Your rights (especially for California users)
   Under the California Consumer Privacy Act (CCPA), you have the following rights:
   Request access to or deletion of your personal information;
   Refuse the “sale” of personal information;
   Not be discriminated against for exercising your privacy rights.
   California users can make a request by sending an email to customerservice@creotalk.com.
7. Data Security
   We use industry-standard security measures to protect your data, including encrypted transmission, access control and data backup. However, please note that no Internet transmission method can be guaranteed to be 100% secure.
8. Third-party links
   This website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, please review their privacy policies before visiting.
9. Policy Updates
   We may update this privacy policy from time to time. When updated, we will indicate the “Effective Date” at the top of the page. It is recommended that you check this policy regularly for any changes.